Background
There are many video formats out there, and not all formats can be played on all devices. The compatibility depends on the installed codecs on the client devices. E.g. a .mov file recorded on an iPhone may not be playable on a Windows PC but can be natively watched in a Safari browser on a Mac.
Answer
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For maximum compatibility we recommend uploading all videos in the mp4 format which is the most widely supported format. |
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